Support
Write to hello@leola.app. A real person answers, usually within one business day.
Manage or cancel your subscription
On your iPhone: Settings → your name → Subscriptions → Leola, or from the app (Settings → Membership, which opens the same Apple page). Cancel at least 24 hours before a free trial or period ends and you won't be charged again; you keep access until the end of the period you paid for.
Restore purchases
New phone? Open Leola → Settings → Restore purchases, signed in with the same Apple Account.
Refunds
Purchases are processed by Apple. Request a refund at reportaproblem.apple.com. In the EU and UK you can also withdraw from a purchase within 14 days under Apple's terms (see our Terms). If something goes wrong, write to us and we'll help.
Delete your data
What you add stays on your phone. Settings → Delete all my data erases it; deleting the app does the same. Audio files you downloaded stay where you saved them (for example in Files) until you delete them.
Privacy requests
To access or delete the little data we hold about you (purchases, analytics, waitlist), write to us with the support ID shown in the app (Settings → Support) or the email you used for the waitlist. See our Privacy Policy.
Company
Leola is made by Pediaca, LLC. See the Legal notice.